Before reporting problems please read the user documentation.

Finding the expected result

First of all, please make sure that the result that you expect is available in the OpenStreetMap data. To find the OpenStreetMap data, do the following:

• Go to https://openstreetmap.org.
• Go to the area of the map where you expect the result and zoom in until you see the object you are looking for.
• Click on the question mark on the right side of the map, then with the question cursor on the map where your object is located.
• Find the object of interest in the list that appears on the left side.
• Click on the object and note down the URL that the browser shows.

If you cannot find the data you are looking for, there is a good chance that it has not been entered yet. You should report or fix the problem in OpenStreetMap directly.

Reporting bad searches

Problems may be reported at the issue tracker on github. Please read through the open tickets first and check if your problem has not already been reported. When reporting a problem, include the following:

• A full description of the problem, including the exact term you were searching for.
• The result you get.
• The OpenStreetMap object you expect to find (see above).

For general questions about installing and searching in Nominatim, please use Help OpenStreetMap.